Privacy Policy

1. Information We Collect

At Lotus Official, we collect information you provide directly to us, including:

• Name and contact information (email, phone number)
• Appointment and booking details
• Payment information (processed securely through Stripe)
• Health and wellness information relevant to your sessions
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage your appointments
• Process payments and send receipts
• Send appointment reminders and confirmations
• Communicate with you about our services
• Improve our services and user experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your assigned healer/practitioner for session purposes
• With payment processors (Stripe) to complete transactions
• When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

6. Contact Us

If you have questions about this Privacy Policy, please contact us at: info@lotus-official.com